Chey.in ("we", "our", or "us") is committed to protecting the privacy of children and families who use our products. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and a password. For child accounts created by parents or schools, we collect the child's first name and age group only.

Usage Data

We collect information about how you use our apps — which articles you read, which courses you enrol in, which tests you complete, and your progress within those. This data is used solely to personalise your learning experience and provide analytics.

Device Information

We collect basic device information (operating system, app version) to ensure compatibility and troubleshoot issues. We do not collect device identifiers for advertising purposes.

2. How We Use Your Information

• To provide and improve our products and services
• To personalise content recommendations based on age group and learning history
• To generate progress reports for students, parents, and teachers
• To communicate important updates about our services
• To ensure platform safety and prevent misuse

We do not sell your data. We do not use your information for advertising, and we do not share it with third parties for marketing purposes.

3. Children's Privacy

Our products are designed for children, and we take children's privacy very seriously. We comply with applicable laws regarding children's online privacy, including India's Information Technology (Amendment) Act, 2008.

• We collect minimal information about children — only what is necessary to provide the service
• We do not serve advertisements to children
• Parent and guardian consent is required for children under 13 to create accounts
• Parents may request deletion of their child's data at any time by contacting us

4. Data Sharing

We share data only in the following limited circumstances:

• Schools and institutions: If your child uses Chey.in through a school account, the school administrator may access progress reports and performance data for that student.
• Service providers: We use trusted third-party services (hosting, analytics) that process data on our behalf under strict data processing agreements.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

6. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure password storage, and regular security audits. No system is perfectly secure, but we take every reasonable precaution.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Download your data in a portable format
• Object to certain uses of your data

To exercise any of these rights, email us at contact@chey.in.

8. Cookies

Our website uses essential cookies only — to keep you logged in and remember your preferences. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in our apps. Continued use of our products after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests, please contact us at:

Email: contact@chey.in
Chey.in — contact@chey.in